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- Benefits of Off Airport Parking
- How do I reserve a parking space?
- Where is the parking lot located?
- How do I get to and from the airport?
- What it the check-in procedure?
- Is pre-payment required for a guaranteed parking reservation?
- What if my flight is delayed, I arrive sooner than expected, or park for longer than scheduled?
- Do I need to show a receipt for my pre-paid reservation?
- What if I fail to receive or cannot print my reservation receipt?
- What if I forgot my receipt?
- What if I need to CHANGE, or CANCEL, my reservation?
- Are the parking lots open 24 hours a day?
- Are the parking lots safe and secure?
- What if I have a question which has not been addressed here?
How do I reserve a parking space?
Reserving a parking space at PaylessParking.com is fast, easy and guaranteed! To book online go to Make a Reservation and our reservations engine will guide you through a few very simple steps. Please be sure that you enter in the time you plan to arrive at the parking facility (Not, your flight departure and arrival times). Your space will be confirmed and securely pre-paid for in no time. If, for whatever reason, you’re uncomfortable with booking online and would prefer to speak to a reservations agent, call us toll free at 1-800- --- and we will be happy to assist you.
Where is the parking lot located?
All of our parking affiliates are private companies located adjacent to, a few blocks, or at most a few minutes drive from the airports property. Each of them provides fast, free transportation to and from all terminals. For your convenience, our reservation confirmation form provides a map, with directions and the parking facilities phone number and address.
How do I get to and from the airport?
Our affiliates provide FREE transportation to and from each of the airports terminals via shuttle buses and can generally deliver you there within 10 minutes, or less. It is recommended that you arrive at the parking facility 20 minutes prior to the time you feel you need to be at the terminal. Keep in mind that most airlines recommend that you arrive at the terminal 1 to 2 hours in advance of your flight departure time.
What is the check-in procedure?
A customer service agent will assist you on arrival. In most cases you will need to provide them with a copy of your receipt and leave your keys with the attendant. The shuttle drivers will assist you with your luggage. Remember: Most airlines recommend arriving at the terminal 1 to 2 hours before your flight departure time. Our affiliates request that you arrive at their lot 20 minutes prior to the time you need to be at the terminal. In most cases, their shuttle service can get you to your departing terminal in 10 minutes, or less.
Is pre-payment required when making a guaranteed parking reservation?
Yes. Pre-payment not only saves you money, it saves you time too. You will always find our parking vendors lowest rates at PaylessParking.com and by paying in advance the time needed to both park and pick-up your vehicle upon your return is significantly reduced.
What if my flight is delayed, I arrive sooner than expected, or park for longer than scheduled.
The total cost of your parking will ultimately be based on the actual length of time your vehicle was parked at our affiliate’s lot. Any additional charges will be based on the daily, or hourly, rates as stated on your reservation receipt. Credit is not pro-rated, anything short of a full day will not be credited.
Do I need to show a receipt for my pre-paid reservation?
Yes. When you arrive at the lot to have your vehicle parked you will be asked for a copy of your pre-paid voucher. Without this, you will not receive credit and will be charged again.
What if I fail to receive or cannot PRINT my pre-paid receipt?
If you don’t receive, or are unable to print, your confirmed reservation receipt, you should contact us immediately at @PaylessParking.com or 800------------. Our customer service agent will, at your request, email (to an alternate account), fax, or mail it to you. To receive a copy by mail will require a minimum of 5 business days from the date requested.
What if I forgot my receipt?
If you forgot your pre-payment receipt, please call the Payless Parking customer support line at --------- and an agent will make every effort to deliver a faxed, or emailed, copy of your confirmation to the parking facility prior to your returning to pickup your vehicle . If proof of purchase is confirmed, any refund (in part, or in full) must be made by the parking affiliate prior to your exiting the lot.
What if I need to CHANGE, or CANCEL, my reservation?
Should your travel itinerary change, changing or cancelling your parking reservation online is quite easy. A change can be made at any time prior to your arrival at the facility to park. Cancellations MUST be made a minimum of 24 Hours in advance of your schedule parking arrive time in order to receive a full refund. Changes and cancellations may also be made by phone by calling ------------------.
Are the parking lots open 24 hours a day?
Most of our parking partners are open 24 hours per day 365 days per year. Those who aren’t generally make arrangements to meet all flights, unless stated otherwise on your pre-paid confirmation.
Are the parking lots safe and secure?
Yes. Our lots are well-lit, safe and secured 24 hours a day. For information on specific security precautions you can take to assist them in the protection of you vehicle please choose a location.
What if I have a question which has not been addressed here?
For all other questions, or concerns, please call our toll-free customer support line at ---------, or email
