Can your customers find you when they are searching the web? Do you know what key terms your customers are using to search for your products or services?
Thumbprint strategic uses a holistic approach to online marketing; leveraging search engine optimization (SEO), search engine marketing (SEM), social media optimization (SMO), social media marketing (SMM), email marketing, and online advertising; to ensure that you rise above your competition and receive targeted traffic that converts into sales. We can provide you with in-depth competitive and customer research. With our comprehensive approach, we assist you in pushing your rankings to the top, so you can sit back and watch your website rise above the competition.
In addition to raising your website in search rankings, we assist you in rising to top of your customers’ minds via social media. Social media has changed the way customers’ research products and, ultimately, what they choose to buy. Now, your customers get real-time recommendations and complaints from friends, colleagues and other customers. We can help you engage with your customers and respond to any complaints, in real-time, giving you an edge over your competition.
Thumbprint can create and manage customized social media accounts. We monitor what your customers are saying about you, and help you respond in real-time creating a more personal brand experience. By engaging in a two-way conversation we can help foster customer loyalty and stimulate sales.
Once you have made a sale, do you actively engage your customers to keep your brand at the top of their mind? Do you leverage your customer database by offering targeted emails?
Our team can help you build a customer database and design email campaigns and newsletters that will keep your customers engaged. Remember, with true customer service on the decline, it's the small things that make your customers feel important. Companies need to take the time to listen and understand what they are saying. Thumbprint will help you discover what your customers are saying and help you act. In the end, they will know that you value them by reaching them on a personal level. Think of Thumbprint as your own eCRM that will provide targeted, personalized marketing messages to your customers.
By leveraging our services, you won’t just rise above your competition, you’ll soar!
